Contact Us

Email goes to the people who make Tapescript, not to a ticket queue.

hello@tapescript.xyz

Put these in, and one reply is usually enough

• The version, from the very bottom of Settings in the app, like “Tapescript 2.0.0 (102)”.
• Your iPhone or iPad and its iOS version.
• For a note that went wrong: about when you recorded it, how long it ran and the language spoken.
• A screenshot, if something looks off.

Already answered in the app

I deleted a note by mistake.

Open Settings › Recently Deleted and swipe right on it. Deleted notes wait there for 30 days before they’re gone for good.

I’m on a new iPhone and the app doesn’t know what I paid for.

Sign in with the same Apple Account, then tap Settings › Restore Purchases.

I want a refund, or to stop being charged.

Apple takes every payment, so only Apple can refund or cancel, and we never see your card. Ask for a refund at reportaproblem.apple.com; to stop renewals, follow Apple’s own steps.

I want everything deleted.

Settings › Storage › Delete All Notes removes every note. The privacy policy says what else we hold and how to have it erased.

It’s an idea, not a problem.

Settings › Send Feedback takes a score and a line or two without leaving the app. Leave your email there if you’d like a reply.